Frequently asked questions (Shoppers)
You don’t need an account to place an order, you can easily check out as a guest and check your order status.
It really does help you to register for an account as future orders & history, invoices and delivery notes are all available online.
You need to discuss that with the store owner. Each store has their own refund policy, which is clearly detailed from their store page.
You can make payment in 3 ways from any of our stores.
Credit & Cards
Direct Bank Transfer.
We use many things to protect both shoppers and vendors. 256-Bit SSL Encryption ensures your data is encyrpted in the browser and safe for shopping.
Our security includes CloudFlare, TLS Connectivity and Dual Factor Authentication to our Admin. If you have any questions about security please email email@example.com
Frequently asked questions (Vendors)
We give ALL store owners 60 Days to setup and go live completely FREE. After 60 days we charge just £3.99 per month and you can cancel anytime.
YPG-Stores charge £1 per item sold from your store and ZERO commission.
Payment Processor Fee’s apply (Circa 1.4% & 0.20p charge – Please click here for more information.
Vendors can easily respond to inquiries and questions about products or delivery either via Your Store Manager or via email.
The customers after each order are given 3 days to receive their item(s) and are requested to provide a review, which Google will pick up and increase your website traffic.
From inside your store manager there is a “withdraw" button, click this to have funds transfered to your payment choice.
All orders received have a 3 day cooling off period before you are allowed to withdraw completed order funds.
This is a fraud protection measurement to help both Shoppers and Vendors stay safe.